Health Information

With the implementation of social distancing during the COVID-19 pandemic, information and processes are changing very quickly.  In response, we are evolving the way we deliver patient care to provide safe and effective access for you to stay connected to your health care provider.

In Person Visits

With some patient care, Telehealth measures are not the best fit for your needs.  Rest assured, we are open and prepared to provide a safe environment in our clinical settings.  We have established a process to take temperatures and answer a set of potential COVID-19 exposure  and symptom questions from the comfort of your car.  As we evaluate risk factors, we ask that patients remain in their vehicles to be escorted, utilizing recommended standards set forth by the CDC (Centers for Disease Control), to enter our facilities and receive the care and compassion from our Providers they have come to expect.

We have also implemented measures to reduce risk to our patients and staff during this time by limiting the number of persons who can attend an appointment with you to one.

Before coming to one of our locations, should you have a reason to be concerned you have been exposed to or are experiencing symptoms of COVID-19, we ask that you call the facility of your choice ahead of time so that we can be prepared to take extra measures should your situation require a more isolated experience.

Appointments By Phone

Telephone appointments are a wonderful way to stay connected to your health care provider during these challenging times.  Many of our patients with routinely scheduled visits have opted for this method of continuation of care.  This provides you with the ability to stay in the comfort of your home and discuss your health concerns just as easily as you would by attending an appointment in person.  Our Provider’s offices are equipped to conduct these appointments with the same level of privacy and HIPPA compliance that you are entitled to expect.

We would like to encourage our patients who are interested in learning more about Telehealth appointments to call us, Monday – Friday from 8am to 4:30pm at 304-824-5806, ext. 1302.  We are happy to answer the questions you may have and schedule your appointment accordingly.

Coming Soon – Video Appointments

With the growing opportunities that exist with smartphone, tablet, and computer technologies, a Video appointment takes Telehealth one step further by adding a visual component, to further personalize this type of care.  We anticipate having this option available in the very near future.  Once established we will include more information on our website, in this location.

Resources for COVID-19 Education

The more you know, the better prepared you can be to navigate your care and the care of your family during the COVID-19 pandemic.

Knowledge is being acquired and measures are being implemented every day to increase the health and safety of our communities.  The CDC has established steps to help prevent the spread of COVID-19 if you are sick. For easy access to this information, please click on here.

What can be worse than misunderstanding the established guidelines of social distancing and seeking medical attention during these challenging times?  Rumors and misinformation. That is why FEMA has established a website location to inform and help protect our friends, neighbors and most importantly our families. Click here for more information on this topic.

What’s happening across our State and how are our individual counties and communities being impacted during COVID-19? For information directly posted to the West Virginia Department of Health and Human Resources website, click here.