Convenient Care Services
When your health can’t wait, neither should you. At Southern West Virginia Health System, our convenient care services offer walk-in and same-day appointments at select locations, so you can get the care you need, when you need it.
Whether it’s an illness that won’t let up or an injury that needs a professional look, our convenient care team is here to provide timely, high-quality care without the hassle of long waits.
Medical office visits may qualify for sliding fee discounts based on income eligibility.
What We Offer
- Walk-In Care: Need care now? Select convenient locations offer true walk-in services with no appointment needed. Whether you’re battling a sudden illness or dealing with a minor injury, our providers are ready when you are. Just stop by a participating walk-in location and get seen on your schedule.
- Same-Day Appointments: Need to be seen today and want to reserve a spot? Our same-day appointments are designed for just that. Participating same-day locations build slots into provider schedules for same-day needs. Just call ahead, and we will do our best to get you in quickly so you can skip the wait and stay on track with your day.
- On-Site Pharmacies: Need medication after your visit? We’ve got you covered. Select convenient care sites feature on-site pharmacies, making it easy to fill prescriptions and get trusted advice, all under one roof.
- Access to Additional Services: As part of Southern West Virginia Health System, convenient care connects you to a broad range of health services. Depending on the location, you may also have access to lab testing, X-rays, behavioral health, or other primary care services, all working together to support your health beyond the moment.
Why Choose Southern West Virginia Health System for Convenient Care Services?
At Southern West Virginia Health System, we understand that your time is valuable, and your health is essential. That’s why we created convenient care, a service built around your schedule, not ours. Our clinics are staffed by experienced, licensed providers who take the time to listen and care, not rush you out the door. You’ll get answers, relief, and a path forward, conveniently close to home. Our team ensures continuity of care by assisting with follow-up coordination, whether that involves communication with your existing provider or helping you establish care within our organization or another trusted provider.
Walk-In or Call Ahead
When you take advantage of convenient care services, you can expect timely, compassionate service without the long wait. Whether you’re walking in or calling ahead for a same-day appointment, our team is ready to meet your needs efficiently, effectively, and respectfully.
At check-in we’ll gather a few basic details and get you set up in our system. If you’re a returning patient, we’ll review your history to make sure we’re up to date. From there, you’ll be seen by a skilled provider who will assess your symptoms, discuss next steps, and recommend treatment all in one visit whenever possible.
Some locations may offer on-site lab testing or X-rays if needed. If your visit requires follow-up, prescriptions, or connection to a primary care provider or specialist, we’ll help coordinate that before you leave.
Our goal is to make the experience as smooth as possible because getting care should never be complicated.
Frequently Asked Questions (FAQs)
Convenient care is ideal for non-emergency situations where you need to be seen quickly, things like sore throats, sinus infections, minor sprains, or rashes.
You’ll be seen by one of our experienced healthcare providers such as a nurse practitioner, physician assistant, or physician who is trained to diagnose and treat a wide range of common conditions. They will ensure that you receive the care you need, whether it's a prescription or referral.
Yes! Convenient care services are open to everyone, regardless of whether you’re an established patient. If you need a follow-up, we’re happy to help coordinate with your regular provider or connect you to care within our organization.
Yes! Our convenient care team is comprised of family medicine professionals, meaning they’re trained to treat and care for patients at every age and stage of life.
We accept most in-state health insurance plans, including major providers like Medicare, Medicaid, and many commercial carriers. If you're unsure whether your plan is in-network, feel free to call our billing office at 304-824-5860. We're happy to help check your coverage.
